Terms and Conditions
Terms and Conditions
Welcome to Synthography Studios. By accessing and using our website, you agree to the following terms and conditions. Please read these terms carefully before making a purchase.
1. General
These terms and conditions apply to all purchases made through Synthography Studios' online store. We reserve the right to make changes to these terms at any time without prior notice. By using the site, you agree to be bound by any such revisions.
2. Product Descriptions
We strive to present accurate information on our products. However, slight variations in color, design, and detail may occur due to different display settings and the nature of handmade or custom items.
3. Payment
All payments are processed securely via our payment gateway. We accept major credit cards and other payment methods as displayed during checkout. Prices are listed in USD and are subject to change without notice.
4. Shipping Policy
Currently, we only offer shipping within the United States. Orders are typically processed within 2-5 business days, excluding weekends and holidays. Once shipped, you will receive an email with tracking information (depending on purchased item).
Shipping Rates and Delivery Times:
- Standard Shipping: 5-7 business days (after processing)
- Expedited options may be available at checkout for an additional cost.
5. Returns and Refunds
At Synthography Studios, we want you to be satisfied with your purchase. If you are not completely happy with your item, please review our return policy below:
Eligibility for Returns:
- Items must be returned within 7 days of receipt.
- The item must be unused, undamaged, and in its original packaging.
- Custom or personalized items are not eligible for returns unless they are defective or damaged upon arrival.
Return Process:
- Contact us at blackwomenaiart@gmail.com with your order number and reason for return to receive return authorization.
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds:
- Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Refunds will be issued to the original payment method.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange a replacement or refund as appropriate, at no additional cost to you.
7. Limitation of Liability
Synthography Studios is not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or website.
8. Intellectual Property
All content on this site, including but not limited to images, designs, logos, and text, is the property of Synthography Studios and may not be reproduced without written consent.
9. Contact Information
If you have any questions or concerns regarding our terms and conditions, shipping, or return policies, please reach out to us at blackwomenaiart@gmail.com.